Website Privacy Policy
Vincci Tsui, RD (“Company,” “I,” or “me”) respects your privacy and is committed to protecting it through this Privacy Policy.
My privacy commitment is based on the ten principles contained in the Personal Information Protection and Electronic Documents Act (Canada) (“PIPEDA”).
Personal Health Information
This Website Privacy Policy governs your access to and use of vinccitsui.com including any content, functionality and services offered on or through vinccitsui.com (the “Website”), whether as a guest or as a registered user. This policy applies to Personal Information we collect on the Website and in email, text, forms or other electronic messages between you and the Website.
As a regulated health care practitioner, I also collect “personal health information” which is governed by the Health Information Act (HIA). Additionally, as a Registered Dietitian in Alberta, I adhere to the guidelines set out in the Code of Ethics and Standards of Practice from the College of Dietitians of Alberta.
The personal health information I collect is subject to additional safeguards and procedures set out in our Health Information Privacy Policy which new clients will receive as part of their Intake Package.
If you will be receiving Virtual Care from us, your Intake Package will include an additional Consent to Virtual Care document that discloses the risks and conditions for the collection and use of your personal health information to provide Virtual Health Care Services.
Please read the Privacy Policy carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.
Personal Information
Personal Information under PIPEDA is any information about an identifiable individual, but does not include the name, title, business address or telephone number of an employee of an organization.
Why do I collect Personal Information?
I collect Personal Information in order to provide our products and services, as well as to power our website analytics.
How do I collect Personal Information?
I collect Personal Information only by lawful and fair means, and only collect Personal Information that is reasonably necessary for the legitimate purposes identified and for which consent has been obtained.
Information You Provide To Us
The Website provides various places for users to provide information. I collect information that users provide by filling out forms on the Website, communicating with me via contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via the Website.
I use information you provide to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.
When you buy something on the Website, I collect personal information from you to fulfill the order. I may collect information like your:
Billing and shipping address
Details relating to your purchase (for example, your shirt size)
Email address
Name
Phone number
I share this information with Squarespace, in order to operate the website and online store.
My payment processor Stripe may collect personal data including via cookies and similar technologies (see “Third Party Use of Cookies” below). The personal data Stripe collects may include transactional data and identifying information about devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection, loss prevention, authentication, and analytics related to the performance of its services. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
The Website includes commenting functionality on some pages which enables you to post a comment. The Website collects personal data when you post a comment, including:
Your name (which will be displayed as part of your posted comment)
Your email address (optional, to let you know if someone replies to your comment)
Your website URL (optional)
Information We Collect Through Automatic Tracking Technology
The Website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
The information collected automatically is used for statistical data and will not include personal information. I use this data to improve the Website and my service offerings. To the extent that you voluntarily provide personal information to me, my systems will associate the automatically collected information with your personal information.
Squarespace also uses data to run this website, and to protect and improve its platform and services.
Use of Cookies And Pixels
Similar to other commercial websites, this Website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used.
For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and websites visited just before and just after our own, as well as your IP address.
I reserve the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.
Third Party Use Of Cookies
Some content or applications on the Website are served by third-parties, including content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
Use of Webforms
When you submit information to this website via webform, I collect the data requested in the webform in order to track and respond to your submissions. I share this information with Squarespace, my online store hosting provider, in order to keep this website in operation.
If you choose to correspond with me through email, I may retain the content of your email messages together with your email address and our responses. I provide the same protections for these electronic communications that I employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.
Email Policies
I am committed to keeping your e-mail address confidential. I do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as required by law.
All e-mails sent by me will be in compliance with the Canadian Anti-Spam Legislation (“CASL”), including clearly stating who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from my mailing list so that you receive no further e-mail communication from us. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.
Collection from Third Parties
Sometimes I may obtain information about you from other sources including:
Other health professionals, clinics or practitioners;
Government agencies or departments;
Other third parties who represent that they have the right to disclose the information.
How do I use your information?
I use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.
Disclosure of Information
As a general rule, I do not sell, rent, lease or otherwise transfer any information collected either automatically or through your voluntary action.
I may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you.
I may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.
I may provide your information to any successor or assign in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets and/or business.
I may disclose information when legally compelled to do so when we, in good faith, believe that the law requires it, or for the protection of our legal rights, or when compelled by a court or other governmental entity to do so.
In all of the above cases, I will adhere to the applicable legislation when it comes to protecting your privacy and confidentiality, and will ask for consent before disclosing your personal information to others.
Security Measures
I use appropriate security measures to protect against loss, theft, unauthorized access, disclosure, use or modification of personal information. Such measures will vary depending on the sensitivity, amount, format, nature and storage of the personal information and will involve, as applicable, physical, organizational and electronic security measures, including premises security, restricted file access, technological safeguards including security software and firewalls to prevent unauthorized computer access, and password and security policies. In communicating with me, you should be aware that e-mail is not a fully secure medium.
Updating Information and Correcting Errors
Since I use your personal information to provide goods or services to you, it is important that the information be accurate and up-to-date. If any of your information changes, is inaccurate or incomplete, please let me know so that I can make any necessary changes.
Access to Personal Information
I will respond promptly to any request for access to your personal information and will advise you of the cost, if any, prior to the retrieval of such records or information. I will not respond to requests for access to personal information that are frivolous, vexatious or repetitious. In certain circumstances, we may be unable to provide access to some or all of the personal information that we hold about you.
Visitor GDPR Rights
If you are visiting this Website from within the European Union (“EU”) or the UK, you are entitled to certain information and have certain rights under the General Data Protection Regulation of the EU (and corresponding legislation of the UK) which include the following:
I will retain any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) We decide that the value in retaining the data is outweighed by the costs of retaining it.
You have the right to request access to your data that we store and the rights to either rectify or erase your personal data.
You have the right to seek restrictions on the processing of your data.
You have the right to object to the processing of your data and the right to the portability of your data.
To the extent that you provided consent to the processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.
You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.
I require only the information that is reasonably required to enter into a contract with you. I will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.
For more information about your rights as a website visitor from the EU and the GDPR, please see the European Commission website here - https://ec.europa.eu/commission/priorities/justice-and-fundamental-rights/data-protection/2018-reform-eu-data-protection-rules_en.
Privacy Policy Changes
I may change our Privacy Policy from time to time without notice. Please check our Website for the most up-to-date version of the policy.
Questions, concerns or requests for access
If you have any questions or concerns regarding our Privacy Policy, please contact me as follows:
Vincci Tsui, RD
vincci@vinccitsui.com
403-243-9413
This privacy policy was last updated on Dec 17, 2024.